Experience

Technical Editor (Part-Time)
06/2022 to 02/2025

Quality Assurance (Part-Time)
05/2023 to 02/2025

ROTEL Grant (Contracting) – Massachusetts Department of Higher Education

Assisted in organizing workflow strategies for multiple projects of different scale
Planned schedules and track deadlines for publication
Reviewed and gave feedback on textbooks written by faculty with a focus on consistency, user experience, and style adherence
Ensured textbooks met ROTEL and OER equity and accessibility standards
Uploaded and designed content on PressBooks using both the visual and code editors
Presented process information and examples to current and prospective grant recipients
Organized and chaired regular meetings, presentations, and gatherings related to the ROTEL Grant

Assessment Coordinator (Full-Time)
06/2023 – 09/2024

Technical Communications Support Specialist (Part-Time)
01/2022 – 06/2023

Office of Online Education – Indiana University

Created, maintained, and edited documentation and materials for presentations, templates, and procedures
Analyzed and processed data for academic program assessment
Managed workflows for multiple projects with varying deadlines and requirements
Designed processes and procedures for workflows spanning from annual to day-to-day
Coordinated efforts with subject matter experts to create quality work
Ensured public documents maintain clarity and consistency

Editor-in-Chief (Volunteer)
12/2016 – 11/2017

The Crystal Chronicle

Created and maintained a successful volunteer fanzine for an online community
Worked in tandem with an online management team for a weekly production cycle
Over a 46-week period, produced 45 editions on schedule
In any given week:
- Coordinated story leads to present to writers
- Managed assignment schedules
- Evaluated staff performance
- Proofread and reviewed an average of eight articles on hard deadlines

Education

Indiana University － Richmond, IN
English, BA (Technical and Professional Writing)
Graduated August 2022

Certified Associate in Project Management (CAPM)
Digital Badge
March 20, 2025

Proficient in document and design software such as Microsoft Office, Adobe Creative Cloud, Google Workspace, and PressBooks
Proficient in communications management and emotional intelligence
Competent in WordPress, Microsoft Access, and Project Management tools such as Flow
Competent with Markdown, HTML, and SQL
Manage and administer online collaborative tools such as Microsoft SharePoint, Microsoft Teams, and Google Drive
Familiar with agile principles, business analysis framework, cost management, integration management, predictive methodologies, project management processes, quality management, risk management, scope management
Excellent grammar and language skills
Meticulous attention to detail
Strong time management